Redefining

Patient-Centric

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Patient Testimonials

ANONYMOUS

Dear Sirs, I am a client of ReCept 033. The purpose of this email is to thank you for having in your employment, Ms. Courtney and Ms. Tiffany. These two ladies are professional, conscientious, compassionate, and are an asset to your organization in my opinion. I had been a client of Walmart for over 8 years when Dr. Robert Sickler moved me over to your company. The first time I called and spoke with Ms. Courtney, she assured me I would be in good hands with ReCept and if I had any questions please ask her.  Ms. Tiffany has helped me with the same professional caliber of work when Ms. Courtney is on her day off. They have treated me so well, I have told my friends, my pcp, and as many people in my apartment complex about ReCept. I owned a building corporation for over 40 years and have been a teacher for over 30 years. I know what good quality leadership is in employees and I thank you again for having      Ms. Courtney and Ms. Tiffany in your employment.  

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Mon - Fri:       

8:00 am - 5:00 pm CST

Saturday:         

Closed

Sunday:            

Closed

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Home Office

ReCept Pharmacy
1620 W. Northwest Highway, Suite 100
Grapevine, Texas 76051

Local Phone: 817-572-0009


Local Fax: 817-572-0221


Toll Free Phone: 800-274-0009

Toll Free Fax: 800-817-0049

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ANONYMOUS

I just want to thank the pharmacist Assistant that answer the phone , she is always friendly When my prescription got voided , she went the extra mile , called the doctor got me a new prescription But not just that , after I received the txt msg and called to ask if it could be delivered , she already had it charged to my HSA card and sent out for delivery today I call that 5 star customer service!!! She knows my voice and with that she always remembers my name Unfortunately I forgot her name Love her!

ANONYMOUS

ANONYMOUS

Chris and his staff at ReCept Pharmacy are always very helpful, efficient, courteous, non judgmental and a pleasure to work with. I will always give my business and recommend them to my family and friends.

ANONYMOUS

Its been a great experience having a Pharmacy  that is so prompt in filling or refills a prescription.  Its been a pleasure  experience.  Keep up the great work making your many customers feel like they are the customer you have.  I appreciate  your serve everyday. So THANK YOU ALL!

ANONYMOUS

Those staff at Recept are the most polite and considerate I have seen!! Always helpful, always knowledgeable and always friendly! I shudder to think anyone would ever leave from there! Trust & confidence with medication is hard to find! They are so great!!

ANONYMOUS

The employees at Recept pharmacy are the best!. They are all ways extremely helpful, going out of their way to provide excellent service.  I live way out in the country and also travel quite a bit. The fine people at Recept always help me to get my medicines at the right place and at the right time. I consider myself very fortunate to do business with such kind and helpful people.  Thank you!

ANONYMOUS

I’d like to give an extra shoutout to Val at ReCept in San Antonio, TX. She has always gone the extra mile to help and is extremely kind.

ANONYMOUS

I continue to be so impressed by the staff at Recept Pharmacy. Always, they are polite, helpful, and pleasant to interact with. Thank You...!

ANONYMOUS

I have been using this pharmacy for several years and the people working at this location go above and beyond in the service they provide.

ANONYMOUS

Every time i deal with recept it is a very pleasurable experience. I cannot say enough nice things about them.         They are awesome!

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ANONYMOUS

Clarissa has jest been super duper on the ball with aiding me in keeping my pain medication on lead line.  I sooo, appreciate her, Mike Estala and his team.  They're all super friendly and I wouldn't go anywhere else!

Chris and the whole staff as I cant remember all their names are always so helpful and they make you feel like you are a personal acquaintance. My wife stopped today to pick up my monthly scrips and Chris asked how I was doing and was I recovering well. I recently had surgery and I am not sure if anyone mentioned it or reminded anyone, but they thought enough to ask about me and that meant a lot. For an elderly personal with chronic health problems you sometimes think that you matter to anyone anymore as positive as o try to stay focused, it is the feeling that comes from time to time. Just Chris and tge girls asking about me really made me feel that were concerned and they have done. More than they probably realize by giving. E that big boost and lift my head up a little higher and it helps me to fight the pain with more determination. Because when we find ourselves on this vicious circle and we are facing severe chronic pain day after day night after night, sometimes just someone thinking if you and asking about you can be all it takes to turn your day around. Turn your month around, even turn your life around. You should be proud of the professional courteous and efficient staff at Recept #33. Thanks to Chris and all of the girls on staff. Thank them. The shey should receive a raise and soon, before they go somewhere else. You will regret losing any of them that woukd change t he chemistry of the staff. Thanks for letting me ramble.

Oscar and Mike provide excellent customer service. I am a Registered Nurse having worked in ICU for 35 years. Needless to say I know excellence when I receive it. Thank you.

ANONYMOUS

ANONYMOUS

I wanted to share how impressive your entire team is at the Recept location off Huebner Road in San Antonio. I am a EVP of a large organization and as you can imagine my schedule is never consistent or predictable. At a young age I was diagnosed with a chronic illness-to say I have several monthly medications to keep track of is an understatement. I have lived and traveled in DC and CA. Now-I reside in San Antonio-And I can say with a 100% confidence that this is the best pharmacy I have ever had the pleasure of encountering. Friendly, educational, understanding and sympathetic-in all your team. It’s rare to come across it in one location. Maybe one or two are “nice” but to interact with them monthly due to my condition is always so pleasant. In a world where we don’t see that as much anymore. I know I love when I receive good feedback and your team deserves it in droves! Patty, Val and the whole crew. Thank you for making my life just a little easier so I can then in turn take care of my associates and family. God bless and Happy Thanksgiving.

I just wanted to thank one of your teams for constantly being so patient and kind with people like myself. Even though I may suffer from disabilities which sometimes need their medication right away. Kevin, Claudia and the other ladies at the Houston office are just incredible. Each one them always listen to and answer some of my what might be considered menial questions. I am always treated as a patient with respect and not just a number. The integrity portrayed by this office is off the chart. I can see that they also work as a team to deliver a quality product in an efficient and mistake free manner. On the phone they are always encouraging and uplifting, even though I may be experiencing one of my worst days. Their office phone never rings more than once or twice before anwered as well. In this day of the large box store pharmacies (i.e. CVS, Walgreens, etc.) that is unheard of.

Thank you for your leadership, guidance and core values that I have personally experienced in this Houston location

ANONYMOUS